Make an Enquiry

8 + 6 =

Download Course Flyer

Course Code:

National Course Code: CHC33021 || CRICOS Course Code: 113396B

Course Duration:

52 weeks duration of Full Time study including breaks


Monthly in-take.


Level 9, 120 Spencer Street, Melbourne CBD

Modes of Delivery:

Online and face-to-face training and work placement

Assessment Methods:

Written work, projects,case studies, log book and observations

Qualification Hours:

800 Hours (Including Work Placement)

Work Placement Hours:

120 Hours (Placements will be provided by college)


This course is currently being offered for $10000*

Make an Enquiry

4 + 3 =

Download Course Flyer

Course Overview

Are you passionate about providing care for the people who need individual support? If YES then you can turn your passion into profession by enrolling in the course Certificate III in Individual Support. This course will develop your knowledge and skills to follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

  • Minimum 18 years of age
  • Successful completion of year 11 or equivalent
  • English level of at least IELTS 6.0 or equivalent

Must have:

  • Access to a computer (with Adobe Reader, Microsoft Word and a web browser)
  • Access to the Internet
  • Access to a video and audio recording device
  • Computer skills including an understanding of how to access an online video conferencing software, how to use Microsoft Word and Adobe Reader, and be able to download, scan and upload documents, and how to access online materials
  • If you need any help regarding access to a computer and meeting the computer skill requirements, the college can provide support for you.

Applicants with no formal qualifications and who are commencing within or have experience with older persons within a Community Services industry may also be considered for entry into the Course.

Additional Requirements:

Before commencing work placement, learners are required to provide:

  • A Federal Police Check (name check), no more than 6 months
  • An NDIS Worker Screening Check when required
  • Evidence of up-to-date vaccination as required

Applicants must be physically capable of doing general lifting and be prepared to be on their feet for long stretches of time.

To be awarded the CHC33021 Certificate III in Individual Support, competency must be achieved with total of Fifteen (15) units, consisting of:

  • Nine (9) Core Units
  • Six (6) Elective Units

The selected elective units will provide learners with a well-rounded unit combination aligned to current industry requirements and the qualification level.

There are no pre-requisite units for this qualification.

Elective units have been selected by the College in consultation with industry experts.

Core Units:

CHCCCS031 Provide individualised support

CHCCCS038 Facilitate the empowerment of people receiving support

CHCCCS040 Support independence and wellbeing

CHCCCS041 Recognise healthy body systems

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

CHCLEG001 Work legally and ethically

HLTINF006 Apply basic principles and practices of infection prevention and control

HLTWHS002 Follow safe work practices for direct client care

Elective Units:

CHCAGE011 Provide support to people living with dementia

CHCAGE013 Work effectively in aged care

CHCCCS036 Support relationships with carer and family

CHCDIS012 Support community participation and social inclusion

CHCDIS020 Work effectively in disability support

HLTAID011 Provide First Aid

Further Study Pathways:

After achieving this qualification, students may continue their studies in CHC43015 Certificate IV in Ageing Support

Career Opportunities

Participants are provided with advice on career development and training options throughout the delivery of the program.

Job roles include:

  • Care assistant/worker
  • Community care worker
  • Community support worker
  • Disability support worker
  • Food services deliverer
  • Home care worker
  • Home maintenance worker
  • In-home respite giver
  • Personal care assistant
  • Personal care giver/worker
  • Planned activity assistant
  • Transport support worker
  • Support worker

The training methodology for this training program will ensure that the course is

  • Flexible
  • Accessible
  • Affordable
  • Hands-on training/work placement
  • Practical
  • Access to equipment and teaching personnel
  • Student Mentoring

Your Life, Your Dreams, Your Success!

Melbourne City College Pty Ltd t/a Melbourne City College Australia

National Provider No: 45140 :: CRICOS Provider No: 03592B ACN 602 164 625 :: ABN 77 602 164 625

Version 3.1 © 2024 Melbourne City College Australia. All Rights Reserved.