We understand the challenges and difficulties students may encounter. That’s why our dedicated Student Support Team is there to provide support and assistance, whether these are behavioural, academic and/or emotional problems.

The Student Support Team is your first point of contact if you need support with your studies. This service is free to all students (domestic, international; new and continuing students) and the information discussed is kept confidential.

Support services for students include:

• Enrolment procedure and documentation
• Accommodation and airport reception service on your arrival in Melbourne (this must be pre-booked or prior notice ahead must be provided)
• Orientation program as per your offer letter
• Provide you a ‘key contact person’ for all your communication
• Provide information about life in Melbourne and studying at MCCA
• What is expected of you as a student visa holder
• Support for general and personal issues that may affect your ability to study
• Health services referral
• Social activities, programs and support for involvement in your local community
• Provide one-on-one support to individual students in crisis
• Support and encouragement
• Support for academic and future progress.
• The following external agency is contracted by the college to provide services that are performed by qualified practitioners/ counsellors who are able to provide counselling to students in an intercultural context and are available and accessible by students at suitable times (during the agency’s advertised hours):

Relationship Matters Melbourne City (Head Office)

Level 4, 255 Bourke Street, Melbourne 3000

Phone - 03 9923 6861

Website - www.relationshipmatters.com.au