Students Support Services

We understand the challenges and difficulties international students may encounter, as they adjust to a new culture and environment, venturing on making new friends, and successfully completing their studies. That’s why our dedicated Student Support Team are there to provide support and assistance, whether these are behavioural, academic and/or emotional problems.

The Student Support Team is your first point of contact if you need support with your studies. This service is free to all students (domestic, international; new and continuing students) and the information discussed is kept confidential.

Support services for international students include:

Enrolment procedure and documentation

Accommodation and airport reception service on your arrival in Melbourne (this must be pre-booked or prior notice ahead must be provided)

Orientation program as per your offer letter

Provide you a ‘key contact person’ for all your communication

Provide information about life in Melbourne and studying at MCCA

What is expected of you as a student visa holder

Support for general and personal issues that may affect your ability to study

Health services referral

Social activities, programs and support for involvement in your local community

Provide one-on-one support to individual students in crisis

Support and encouragement

Support for academic and future progress.

The following external agency is contracted by the college to provide services that are performed by qualified practitioners/ counsellors who are able to provide counselling to students in an intercultural context and are available and accessible by students at suitable times (during the agency’s advertised hours):

Lifeworks Relationship Counselling & Education Services

Level 4/255 Bourke St, Melbourne, Vic, 3000

Ph: 1300 543 396