Course Code:
National Course Code: CHC33021


Course Duration:
26 weeks, Students can finish early depending on competency levels


Campus:
Level 9, 120 Spencer Street, Melbourne CBD


Mode of Study:
The modes of study include: Online and face-to-face training, Work placement, Self-study.


Assessment Methods:
Written work, projects, case studies, log book and observations


Work Placement Hours:
120 Hours (Placements will be provided by college)


Fees:
This course is currently being offered for $2499* (Promotional Price)


Course Overview
Are you passionate about providing care for the people who need individual support? If YES then you can turn your passion into profession by enrolling in the course Certificate III in Individual Support. This course will develop your knowledge and skills to follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
- Minimum 18 years of age
- Successful completion of Year 10 or equivalent
- Successful completion of the college's LLN (Language, Literacy and Numeracy) test and digital literacy assessment
Must have:
- Access to a computer (with Adobe Reader, Microsoft Word and a web browser)
- Access to the Internet
- Access to a video and audio recording device
- Computer skills including an understanding of how to access an online video conferencing software, how to use Microsoft Word and Adobe Reader, and be able to download, scan and upload documents, and how to access online materials. (If you need any help regarding access to a computer and meeting the computer skill requirements, the college can provide support for you).
Applicants with no formal qualifications and who are commencing within or have experience within a relevant industry may also be considered for entry into the Course.
Additional Requirements:
Before commencing work placement, learners are required to provide:
- A Federal Police Check (name check), no more than 6 months
- An NDIS Worker Screening Check when required
- Evidence of up-to-date vaccination as required
- Applicants must be physically capable of doing general lifting and be prepared to be on their feet for long stretches of time.
To be awarded the CHC33021 Certificate III in Individual Support, competency must be achieved with total of Fifteen (15) units, consisting of:
- Nine (9) Core Units
- Six (6) Elective Units
The selected elective units will provide learners with a well-rounded unit combination aligned to current industry requirements and the qualification level.
There are no pre-requisite units for this qualification.
Elective units have been selected by the College in consultation with industry experts.
Core Units:
CHCCCS031 Provide individualised support
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS040 Support independence and wellbeing
CHCCCS041 Recognise healthy body systems
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care
Elective Units:
CHCAGE011 Provide support to people living with dementia
CHCAGE013 Work effectively in aged care
CHCCCS036 Support relationships with carer and family
CHCDIS012 Support community participation and social inclusion
CHCDIS020 Work effectively in disability support
HLTAID011 Provide First Aid

Training Product Status: Current
Training Product Release Date: 23 November 2022
Further Study Pathways
After achieving this qualification, students may continue their studies in CHC43015 Certificate IV in Ageing Support
Career Opportunities
Participants are provided with advice on career development and training options throughout the delivery of the program.
Job roles include:
- Care assistant/worker
- Community care worker
- Community support worker
- Disability support worker
- Food services deliverer
- Home care worker
- Home maintenance worker
- In-home respite giver
- Personal care assistant
- Personal care giver/worker
- Planned activity assistant
- Transport support worker
- Support worker
The training methodology for this training program will ensure that the course is
- Flexible
- Accessible
- Hands-on training/work placement
- Practical
- Access to equipment and teaching personnel
- Student Mentoring
The Certificate III in Individual Support (CHC33021) develop students’ knowledge and skills to provide person-centred care following an individualised support plan for people needing support due to ageing, disability, or other causes.
The course runs for approximately 26 weeks, with options to finish earlier depending on your competency level.
Delivery Mode:A mix of online, face-to-face training, self-study, and college-arranged work placement.
Assessment Methods:Includes written work, projects, case studies, logbook, and observations,
You must complete 120 hours of practical work placement. The college arranges this for you with host employers.
Promotional price: A$2,499 for domestic students. Instalments provided.
- Must be 18 years or older
- Completed Year 10 or equivalent
- Successfully completed the college’s LLN (Language, Literacy & Numeracy) test and digital literacy assessment
- Access to a computer (with Adobe Reader, Microsoft Word and a web browser), the Internet, and a video and audio recording device.
- Computer skills including an understanding of how to access an online video conferencing software, how to use Microsoft Word and Adobe Reader, and be able to download, scan and upload documents, and how to access online materials. Support is available for those who need guidance with digital setup.
- Applicants without formal qualifications but with relevant experience may also be considered.
Students must have:
- Access to a computer (with Adobe Reader, Microsoft Word and a web browser), the Internet, and a video and audio recording device.
- Computer skills including an understanding of how to access an online video conferencing software, how to use Microsoft Word and Adobe Reader, and be able to download, scan and upload documents, and how to access online materials. Support is available for those who need guidance with digital setup.
Before you can begin placement, you'll need to provide:
- A Federal Police Background Check (within the last six months)
- An NDIS Worker Screening Check (if required)
- Evidence of up-to-date vaccinations
- Physical ability for tasks like lifting and long periods of standing
You’ll study a total of 15 units, consisting of:
- 9 core units, including, among others, units related to safe work practices, infection control, support independence, communication, and healthy body systems.
- 6 elective units, including, among others, units related to as dementia support, working effectively in aged care and disability support, and First Aid.
Graduates can work in roles like personal care assistant, disability support worker, community care worker, residential care officer, etc.
Further study pathways include:
- Certificate IV in Ageing Support (CHC43015)
- Certificate IV in Disability Support (CHC43121)
- Diploma or higher qualifications like Community Services or Nursing
Check with MCCA directly to confirm current timetable options.
MCCA is not government-funded for this course, so standard fees apply. However, students may check for Centrelink-approved study eligibility.
You will need to arrange a make-up class or shift with your trainer or work placement coordinator. Regular attendance is mandatory to meet competency requirements.
You may suggest a provider, but it must be approved by the college and meet the course’s training, assessment, and safety standards.
MCCA typically provides:
- LLN support
- One-on-one academic assistance
- Placement coordination help
- IT and digital skills guidance
- Wellbeing Support Services
- Career advice or job referral (if available)
- Referral services
Yes, upon successful completion of all units including work placement hours, you’ll receive a nationally recognised Certificate III in Individual Support (CHC33021).
Yes, you can apply for RPL (Recognition of Prior Learning) if you have relevant prior learning including working experience/ prior study, or apply for Credit Transfer for units already completed at other RTOs. Evidence and documentation will be required.
You may need to:
- Lift or transfer clients
- Stand or walk for extended periods
- Use assistive equipment correctly
- Handle personal hygiene tasks sensitively
Yes, you can defer or withdraw from the course. Refunds will depend on when a withdrawal request is made.
Contact MCCA to check the next available start dates.
Yes. Many students use this certificate to gain work experience and then apply for further study in:
- Certificate IV in Ageing Support
- Certificate IV in Disability Support
- Diploma of Nursing
Yes. This qualification will help you get a job. Aged care and disability support roles are in high demand across Australia. Practical placement gives you real-world experience, which increases employability.
Regular attendance and high engagement during training and assessment including work placement are expected. This is to make sure you can complete your course within the expected duration.